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About Us

About Paradise Retreats

Paradise Retreats offers unsurpassed service to Guests and Owners of the vacation homes we represent. Our properties are beautiful and well-maintained and have all the amenities you would expect in a luxury vacation rental in Santa Barbara. Furthermore, we specialize in satisfying the needs of the discriminating customer, who expects the best in service and quality. Each of our properties offers a unique and special experience. Please contact us with any questions or inquiries. Our office hours are from Monday to Friday from 9am to 5pm.

Contact Us

Meet Our Management Team


Theo Kracke

DRE #02083349

[email protected]

Theo & Becky Kracke founded Paradise Retreats in 2006. Using the business philosophies of Integrity, Innovation, and Value, Paradise Retreats has grown to become the leader in luxury vacation rental management in Santa Barbara County.

Theo has been a resident of Santa Barbara since 1981. After graduating with an Honors degree in Business Economics from UCSB, he founded Techstyles Sportswear in his garage in Goleta. Techstyles became a leader in the resort apparel industry, consistently shipping 80,000+ garments each month to tourist resort destinations around the country. In 2004, Theo sold Techstyles and began exploring new entrepreneurial opportunities.

By 2006, it became obvious to Theo & Becky that Santa Barbara needed a vacation rental management company that applied proven business principles to their operations. With Theo’s business operations experience, and Becky’s real estate background, they have built a company that achieves that goal. Becky & Theo have recruited a team of competent professionals in every aspect of property management. From New Client Relations, Property Administration, Guest Relations, Property Services, and Accounting, their loyal and hard-working staff strives to maximize the success of every property. This is achieved while providing excellent customer service to their valued Guests, while also protecting neighbors’ rights to the quiet enjoyment of their properties.

Theo, Becky, and their 2 children aim to enjoy the best that Santa Barbara offers. Whether surfing from their parcel on the Hollister Ranch, regularly hiking the mountain trails of Montecito, exploring the Channel Islands on their boat, or just enjoying downtown activities with the kids, a philosophy of “work to live” permeates the Kracke lifestyle.

“I appreciate the beauty, sophistication, and creativity of the Santa Barbara community. Everyone I know is committed to a balanced life of professional work satisfaction, health, and happiness. We strive to create a company that reflects those values"


Becky Kracke

DRE #01200327

[email protected]

As the Principal Broker of Paradise Retreats Real Estate, Inc., Becky guides the company with her extensive knowledge of real estate practices & regulatory compliance. Her years of experience have directed the growth of our Long-Term Rental property management division. She stays informed of changes in local real estate regulations, and implements policies to ensure compliance with all new rules. Her passion for real estate sales has influenced our Guest Relations Team to be passionate about success & growth in our rental business.

Becky was born in Missoula, Montana, and at age 2 moved with her family to Ventura, CA. She had an early start in the hospitality industry because she lived & worked at the beachside hotel owned by her parents. Becky graduated with a degree in English Literature from Cal State Northridge, and worked in Real Estate during her college years. She became a licensed Realtor in 1993, and has since facilitated hundreds of successful real estate transactions.

“It has been exciting for Theo & me to build this company to its current level of success. We are proud of our reputation for integrity & professionalism. It has been very rewarding to see my commitment & passion for real estate reflected in the culture & attitude of our hard-working staff.”


Tera Neumann

Director of New Client Relations /
REALTOR®   DRE #02089593

[email protected]

As Director of New Client Relations with Paradise Retreats, Tera is a perfect fit for this high-energy, fast-moving company. She is thorough and relaxed in the face of competing priorities. Tera also understands the importance of innovation, which makes it easy to implement systems that make her department more efficient and accurate. Most importantly, Tera knows the importance of building relationships and understanding clients’ wants and needs.

Tera has been a proud member of the Paradise Retreats team since March 2013. With a degree in Communication and Public Relations, she has previously worked in the hotel industry, where she specialized in Marketing, Events, and Client

Relations. Her past experience in Client Relations continues to set the foundation for Tera’s commitment to simple, yet effective principles: putting the client first, being on time, and always calling clients back as soon as possible.

Tera enjoys spending time outdoors with her wife and their two kids, and they spend many of their weekends at the beach and exploring the beautiful parks in the surrounding area.

“I am pleased to work with all of our new clients and introduce them to the Paradise Retreats family. I am committed to providing excellent service and accurate information as efficiently as possible. As my clients already know, I am only satisfied when my client is satisfied, and we work together to create lasting and meaningful relationships.”


Justin Millsaps

Property Services Manager

Nothing to see here

[email protected]

Justin joined Paradise Retreats well-equipped for a position in Property Services. In 2017, he moved to California with his son, and began working in Estate Management in Santa Barbara. In May 2018, Justin left his estate management job to become part of the Property Services team at Paradise Retreats

Justin brings a strong commitment to Owner and Guest relations. This is exemplified in his prompt, organized, and efficient management style. He loves being part of the Paradise Retreats team and the family atmosphere that it provides. Justin also has a devotion to help others; he works hard to implement new and innovative ways to help out veterans, and his local community.

Justin served in the US Marine Corps as an Engineer. He then began working in construction in the Chattanooga, Tennessee area, where he was promoted to Construction Management. Shortly after he settled in Santa Barbara, Justin began taking classes at Westmont College in Montecito, CA where he recently earned his degree in Business/Economics. He now looks forward to continuing his education with his pursuit of obtaining his MBA.

“To quote Jim Collins from his book Good to Great: ‘if you have the wrong people, it doesn’t matter whether you discover the right direction; you still won’t have a great company. Great vision without great people is irrelevant.’ I believe Paradise Retreats understands this logic. We are a family that strives to accomplish a high standard and love doing it with one another. This is the foundation that makes Paradise Retreats a great company of which to be a part. I thoroughly enjoy the journey we are sharing with each another.”


Marissa Mkrdichian

Property Administration Manager /
REALTOR®   DRE# 02113107

[email protected]

Marissa brings a formal education & professional knowledge in Interior Design, Real Estate, and Property Management to her career at Paradise Retreats.

Marissa was raised in real estate & hospitality. Her father is a Realtor & Broker in Chicago, and he also owned a hotel in Michigan where Marissa spent her Summers gaining hospitality skills. In 2017, Marissa moved from Illinois to Santa Barbara to further her education in Interior Design. It was during her studies in Architectural Design that she discovered her own love for Real Estate.

Since January of 2020, Marissa has found a home with the Paradise Retreats family. After just 7 months of exceptional performance as the Property Administration Assistant Manager, she was promoted to her current role as the Property Administration Manager.

With four siblings, Marissa finds time with family very important. She always looks forward to trips to her family home in Illinois. During her free time in Santa Barbara, Marissa enjoys spending time at the beach with her dog. She also enjoys exploring our beautiful local architecture on long walks through downtown neighborhoods .

“I find great pride in being a part of such an elite team! I am committed to helping create lasting relationships with our Property Owners and valued Guests. I look forward to growing with Paradise Retreats, and 'climbing the ladder of success' as this fantastic company continues to grow."


Donna Bailey

Accounting Manager

Nothing to see here

Donna first joined the Paradise Retreats team in 2008. Originally from Los Angeles, she moved to Santa Barbara to attend UC Santa Barbara and instantly fell in love with our area. Donna majored in Economics and has managed the finances of various companies in the local area. She loves accounting because it’s satisfying to solve a puzzle and put pieces in their proper place.

Aside from number crunching, Donna’s passion is humanitarian work. She’s spent time in Rwanda and Guatemala doing construction work, experiencing different cultures, and meeting amazing people. She also enjoys spending time with her four children, camping, beach walks with her dog, and a good book.

“My favorite part of working at Paradise Retreats is the staff. Everyone works hard to make sure our Guests are well taken care of and have an enjoyable stay. I am proud to be part of this company!”

Meet Our Property Administration Support Team


Sheri Mize

Interior Designer and Photo Stylist

Sheri and her team have been styling and staging Paradise Retreats’ properties since 2007. She previously worked as a fashion coordinator in Los Angeles while studying for her certificate in Interior Design. Her work was extensive in visual display for major department stores which helped prepare for an interior design career. She arrived in Santa Barbara in 1981 and has called it home ever since.

Sheri enhances the appeal of each property with her impeccable style and attention to detail. Her talent for creating comfortable, harmonious, and beautiful spaces perfectly complements the world-class vacation experience. She has helped over 90 clients upgrade their homes while styling the PR photoshoots.

“Working with the team at Paradise Retreats and their clients has always been a pleasure for me. It is with gratitude that we have styled and art directed so many of the Paradise properties. It’s always so rewarding for us to see the before and after!”

Jane Harper

Assistant Interior Designer and Photo Stylist

Jane has been assisting Sheri Mize with styling and staging Paradise Retreats’ properties since 2013. She was born in Ventura, but lived most of her life in Montecito. With a background in office administration and customer service, Jane handles the administrative part of the design business while also excelling in design projects.

Jane enjoys the photo shoots and styling as they provide a challenge, knowing homes will look fantastic in person and in photos. She has spent time traveling extensively and those experiences have helped her hone her eye for style and fine detail. She enjoys expanding her photography talent and some of her images can be seen framed in client’s homes.

“Living in Santa Barbara and being part of the stellar team at Paradise Retreats is a privilege that I never take for granted.”

Meet Our Guest Relations Support Team


Dulce Rodriguez

Guest Relations

As the Guest Relations staff who occupies the front desk of our office, Dulce is the “face” of Paradise Retreats. Her friendly demeanor & helpful attitude make her a valuable member of our Guest Relations Team.

Dulce has been a resident of Carpinteria since 2004. She loves the beautiful beaches and amazing views of her hometown. Dulce also enjoys traveling, and especially enjoys urban cities such as Chicago, with it’s vibrant urban energy, and abundance of public art pieces in the Downtown area.

Dulce enjoys spending quality time with her friends & family, exploring the outdoors, going to the beach & watching the sunset, visiting historical monuments, and especially enjoys taking road trips on the California coast.

"Working at Paradise Retreats has been a delightful experience. Everybody here is so amiable & welcoming. I am grateful to work with such an amazing team."


Mindy Burnett

Reservation Specialist

[email protected]

Mindy was born in Santa Barbara and has a deep love for the beauty and sophistication of our area. She has a degree in Real Estate Management and has been a licensed Realtor (in California & Texas) for over 25 years. Mindy was also a loan agent for 15 years; offering expertise to present the perfect loan package to successfully “close the deal” for her clients.

In 2003, Mindy founded a commercial lighting and design company. Her love for design and real estate led her into buying homes and renovating them as a hobby. She later started working in property management covering eight multi-family properties in Ventura County.

Mindy has two grown children who graduated from Cal State Long Beach and Texas Tech. She has a passion for living a happy & healthy lifestyle. Mindy speaks around the world on how others can live their best lives. The key to it all is keeping a positive outlook and having a good sense of humor.

"Working with a family owned company is a dream come true! It is my passion to do my job effectively, leading through my heart, treating people as I would expect to be treated. I believe in seeing myself as the ‘guest.’ After all, it is their vacation, and I strive to make it the best possible experience for them!"


Diane Donovan

Reservations Specialist

[email protected]

Diane joined the Paradise Retreats Team in July 2021.  A proud California native, she was born and raised in the Bay Area and went to school in Sunnyvale.  She graduated from De Anza College with a degree in Marketing Management before moving to the Central Valley in 1998.  Diane is a licensed Real Estate Agent and also has over 20 years of experience as a Personal Lines Insurance Agent.

Diane loves spending time with her family, including her two adorable grand-babies.  She enjoys helping others and assisting Guests with finding the perfect vacation rental for their stay in Santa Barbara.  From the beautiful lakes & mountains to the wine country, water/snow skiing, and the most stunning coastline, Diane appreciates all that California has to offer.  She believes you won’t find any better area to spend time in than Santa Barbara.

"There is so much to do and see in Santa Barbara, and there are few places that can beat our fabulous California weather!"


Laurie Slavich

Guest Relations / Marketing Coordinator

Laurie’s love for hospitality, travel, creativity, and real estate qualifies her perfectly for the Guest Relations / Marketing Coordinator position at Paradise Retreats.

Since the mid 1990’s, Laurie has worked in various roles in the Real Estate industry including licensed Realtor, executive assistant for top-producing Agents, Transaction Coordinator, and Escrow assistant. Her creative side was expressed while working in the wedding industry, where she created floral artistry and designed large-scale events.

With deep roots in the Santa Barbara community, Laurie grew up in the travel business. Her grandparents owned the American Travel Agency in downtown Santa Barbara. Laurie spent many happy summer days with them selling “Love Boat” cruises and PanAm flights!

Laurie is a 3rd generation Santa Barbara local, with some local claims to fame. Her niece was the honored with the title “Spirit of Fiesta” in 2022, her uncle JR Richards was the principal of Santa Barbara High School, and her cousin with the same name was the original singer from the local band Dishwalla, which grew to national fame with their 1995 hit “Counting Blue Cars”.

When not working, Laurie enjoys spending time with her family, traveling, live music, the beach, and Santa Barbara’s annual Fiesta celebration.

"Joining the Paradise Retreats team is such a blessing because my love for Santa Barbara is so strong. What better way can I share the beauty and history of our town with others? I'm a big fan of high quality, great service, and lasting memories, and Paradise Retreats really does ‘check all these boxes’!"

Meet Our Property Services Support Team

Property Services Coordinators


Sarah Totten

Property Services Coordinator

Sarah joined the Paradise Retreats team in 2021. She grew up in Camarillo, CA until moving with her family to Grants Pass, OR in 2019. Her outgoing personality and “go-getter” attitude make her a great fit to the Paradise Retreats team.

Sarah is the friendly & helpful voice on the phone when Guests call to report that a property needs maintenance, or if they need help with any other issues. Her accommodating attitude ensures our guests have an excellent vacation experience.

Sarah loves nature and the amazing views of trees & rivers that surround her Oregon home. She enjoys spending time with her family and is the proud mother of three. When she is not at work, you will find her cheering on her youngest daughter at the softball fields.

"Working for this family-owned business is truly a joy! We are a family that strives to make sure your family has the best vacation. It what makes Paradise Retreats a great company"

Matt Del Campo

Property Services Coordinator

Matt is a 4th generation Santa Barbarian, who began his career at Paradise Retreats in 2021.

According to Matt, Paradise Retreats is the best job he’s ever had! He loves the great work atmosphere, and the fantastic Property Services team. He appreciates that the CEO, Broker, and Managers truly care about their employees. He also appreciates that they encourage him to excel in his real estate career; both as a Property Services Coordinator and as a Realtor.

Matt enjoys playing the guitar, watching sports, working out, listening to music, and relaxing at the beach. He values spending time with friends, family, his girlfriend, and especially his two dogs!.

“I take pride in my work, and enjoy helping our guests and property owners with providing the upmost in customer service. I look forward to what the future holds for Paradise Retreats, and for my growth within the company & the real estate industry.”

Jimmy "JJ" Turner

Property Services Coordinator

Jimmy joined the Paradise Retreats team in 2018. He moved to Santa Barbara in 2010 after his last deployment to Afghanistan while serving our country as a U.S. Marine. He has lived all over the world but feels Santa Barbara is paradise and doesn’t want to live anywhere else.

Jimmy received two degrees at Santa Barbara City College in Liberal Arts and Economics. He previously worked in Estate Management before joining the Paradise Retreats Team. In his spare time, he enjoys making electronic music, playing piano, and skateboarding.

"I like working for Paradise because I get to see cool houses and meet cool people. Paradise has a relaxed but professional culture. It has taught me a great deal about the short-term rental and real estate industries.”

Property Inspectors / Meet & Greet Staff


Beth Evick

Property Inspector / Meet & Greet Staff

Beth has been a member of the Paradise Retreats team since 2013. With a degree in Hotel Management & Convention Planning from Bowling Green University, Beth brings professional hospitality training to her job. She has excellent attention to detail, and the willingness to accept any task. Beth’s easygoing personality and quick-wit make her a pleasure to work with.

Beth and her husband met in college, and have lived in Santa Barbara since 1990. Together they have two happy and busy children. As a part-time Property Inspector / Meet & Greet Staff, and full-time mom, she is also passionate about Interior Design.

“Inspecting the beautiful homes Paradise Retreats manages is a distinct pleasure. It feels satisfying to help our property owners maintain their homes, and to ensure that our guests have a flawless experience. I often get great design ideas too!”


Jenny Thomas

Property Inspector / Meet & Greet Staff

Jenny joined the Paradise Retreats team in 2013, and quickly discovered that her job was an ideal fit for this Santa Barbara native.

Jenny inspects properties, and greets our guests upon arrival at their vacation home. She also helps manage the property supplies that are provided for all Paradise Retreats guests.

Jenny brings a friendly smile and positive attitude to everything she does. Her loyalty and dedication to her job are always evident.

When not working, Jenny stays busy with her husband, their six children, four grandchildren, and wonderful In-laws. Even with her busy work & family schedule, Jenny still manages to enjoy cooking, exercising, and spending time with friends. She also loves the family pets (her “furry friends”)!

“I love people, and have always been interested in Real Estate. Being a team player, I feel like this job is the perfect fit. After raising my children (and now enjoying our “empty nest) this interesting & enjoyable job has been a great transition for me”.


Benjamin Boggs

Property Inspector / Meet & Greet Staff

Ben joined the Paradise Retreats team in 2019, and has loved every minute of his time here! He brings a wide range of skills to Paradise Retreats, but his favorite job is meeting arriving Guests, introducing them to their property, and then sharing with them tips on how to enjoy the best of our local area.

Ben, a veteran, met our Property Services Manager while attending Westmont College. Together they started a Veterans Club to bring the veteran community closer in the city of Santa Barbara.

Ben is pursuing a BA in Kinesiology where he studies the optimization of movement, and in particular how it applies to surfing. Not only is it Ben’s academic goal, but surfing is also his ultimate joy in life! He loves the feeing of being alone in the ocean, where he can take a break from everyday technology, and instead work on bettering himself. In turn, Ben can then become a positive influence on all those around him.

“I am blessed to be part of Paradise Retreats’ amazing company & family. I’ve struggled for a long time finding work that really makes me happy, and I have finally found a “home” that gives me that feeling. I look forward to the opportunity to work side-by-side with, amazing coworkers. I give 100% every time I ‘Meet & Greet’ our Guests, and also when I am doing my detailed inspections of our beautiful properties. Even though I was raised in Washington State, I now call Santa Barbara my “second home”, and I don’t plan on leaving anytime soon!”


Susan Monaghan

Property Inspector / Meet & Greet Staff

Susan moved to Santa Barbara in 2009 to join the wireless speaker company, Sonos, and help them build their amazing organization. As the Head of Human Resources, she helped hire almost 1,000 people, most of whom relocated to our area for the company. She loved introducing Santa Barbara to new people and watching them thrive once they moved to town.

After retirement in 2017, Susan started volunteering for CASA and Mission Scholars while also raising her teenage daughter and three dogs. Looking for a new challenge, she joined the Paradise Retreats team as a part-time Property Inspector/Meet & Greet staff. Susan loves real estate and has never met a house she doesn't love! In her spare time, Susan loves to hike, cook, and plan events for her friends.

"What an amazing opportunity to meet people visiting our beautiful town. I love meeting our guests, and I especially enjoy helping them with finding events, restaurants and activities that will bring them joy during their stay"

Elijah Thomas

Property Inspector / Meet & Greet Staff

Elijah joined the Paradise Retreats team in 2022. He brings good communication, kindness, and attention to detail to his job. Although born & raised in Santa Barbara, working with Paradise Retreats has allowed him to learn even more about our beautiful area.

Elijah is the son of Jenny Thomas, who has been with Paradise Retreats since 2013. As a young boy, Elijah regularly accompanied his Mom during her property inspections. He would be awestruck at the size & beauty of our spectacular properties, and now he is happy to be in it for “the real deal”!

Elijah is excited to learn more about luxury property management. He is also excited to continue to provide guests with a welcoming and informative introduction to their vacation rentals.

"I'm very grateful to work at Paradise Retreats. This position has given me a chance to show hospitality to our wonderful guests, and to learn more about the Santa Barbara area. Paradise Retreats has beautiful properties that continually amaze me. I am excited for upcoming experiences & opportunities with this great company!”

Property Services Technicians


Enrique Garcia

Property Services Technician

As a Property Services Technician, Enrique’s job is to assess & repair property issues reported by our Guests. Enrique brings vast experience, and an excellent work ethic, to every repair project. In addition to his technical skills, Enrique’s enthusiastic & positive attitude brings fun & laughter to our company’s culture.

Enrique has been a resident of Santa Barbara since 1989. He appreciates the beauty and fantastic weather of our area. Enrique, his wife, and three daughters take every opportunity to enjoy the outdoors. They often go biking or skateboarding at the beach, and they also enjoy taking drives to the mountains for family picnics.

“It is satisfying to be able to solve problems at our properties to ensure that our Guests’ vacations go smoothly. It is also great to be part of a company that values teamwork. I especially enjoy traveling to our properties, because it gives me an opportunity enjoy the beauty of our area every day!”


John Wilkins

Property Services Technician

John came to Paradise Retreats in 2021, after working as the Property Management Supervisor for a large chain restaurant. Prior to that, he spent 10 years working in construction; focusing mainly on custom homes and commercial remodels.

His vast experience in property maintenance & construction makes him perfectly suited for his job as a Property Services Technician.

“From the moment I sat down with the CEO and Property Services Manager of Paradise Retreats, I immediately knew I had to work with this amazing company. Every day, I enjoy helping to quickly solve issues that arise during our guests stays. I am rewarded every time I solve a problem that is affecting a guest’s satisfaction.”

Meet Our Accounting Support Team


Greg Tipton

Assistant Accounting Manager

Greg joined the Paradise Retreats team in March 2021. A transplant from the Midwest, Greg moved to Southern California in 1984 to attend college. He majored in Business Finance and started his career with Lincoln National/California United Bank.

After Banking, Greg followed his love of music and spent 12 years working for one of the largest music companies in the world, Universal Music Group, as the Sr. Director of Finance. He then moved on to consulting for small businesses in Palm Springs, followed by a Vacation Rental Company based out of Bend, Oregon.

Greg lives in Carpinteria with his husband Jim and loves to spend time with family and friends, go to the beach, marvel at contemporary and modern architecture, and partake in various sports activities.

“Working for Paradise Retreats has been a fantastic experience and I consider myself fortunate to be able to work with such talented professionals on a daily basis.”

Our Charities

Paradise Retreats cares about community, both locally and globally. The organizations below were hand-picked by members of our Management Team. Each one benefits directly from monthly donations made by Paradise Retreats.

Sponsored By
Theo Kracke

Sponsored By
Becky Kracke
Armenian Relief Society
Sponsored By
Marissa Mkrdichian

Sponsored By
Justin Millsaps

Sponsored By
Tera Neumann