“These guys are great. Our place is as full as they predicted, our guests’ concerns are quickly addressed, our guests leave really happy, and our place is in immaculate condition both before and after our guest arrive and leave. This could not have worked out better for us.”
I have been fortunate enough to have been associated with Theo Kracke and Paradise Retreats for over two years. I have always found him to be honest, forthright, and a hands-on manager who is never satisfied with ‘good enough’. He always goes the extra mile to accommodate owners, and to exceed the needs and expectations of guests. He is extremely detail oriented, and has chosen a great cadre of staff to assist him. I enthusiastically endorse him and would be happy to discuss any questions prospective clients might have.
Paradise Retreats has the highest standards in the vacation rental industry. I can be assured that my property will be meticulously maintained and cared for before, during, and after a guest’s stay. Their attention to detail and caliber of clientele assure that guests can enjoy my home and I can come back to a perfect house. It’s hard to believe that they only charge 20% for the expert level of service they provide. I choose Paradise Retreats to manage my home because I can be assured that both guests and the staff at Paradise Retreats will honor my investment and my neighborhood. Their service and attention to detail is unsurpassed. The staff is responsive and extremely helpful, and obviously enjoy working for Paradise Retreats. As an owner I know that my property will be handled with upmost professionalism. If your home is in impeccable shape, fully stocked, and in a desirable location or condition, and therefore fits their property profile, I highly recommend Paradise Retreats as the best management company in town. I only wish there were companies of similar integrity in all the cities I visit!
We have so enjoyed having our vacation home in Los Olivos managed by Paradise Retreats. Our guests are handled professionally with attention to detail and care. It is so well run that we are finding it booked every time we want to go. We have had many repeat guests and find that we have bookings over 6 months in advance due to their excellent advertising, promotion and of course we like to think our great home! 🙂
Paradise Retreats has managed our family vacation home for almost three years. They have made an effort to rent to responsible guests. Their staff keeps the home exceptionally clean and quickly takes care of maintenance issues. Their monthly reports, delivered at the end of each month, are detailed and clear. If we ever have questions or concerns, they respond quickly. We have been pleased with the service they provide us.
Paradise Retreats began managing our Montecito coastal property in 2007. Their organization, communication, and maintenance were so impressive that we remodeled and converted one of our long-term rentals in Santa Barbara into a vacation rental also. It has been so successful, and so well maintained, that we wish we had done it sooner. Paradise Retreats’ management of both my properties has been above and beyond anything we ever expected. The best thing is every time my family shows up to stay at one of our houses it looks like it has just been staged for a Sunset Magazine photo shoot. Great Work!!
Paradise Retreats has been diligent in representing my property to prospective renters. We have had consistent bookings as time and exposure have increased knowledge of the property. The prospective renters have been thoroughly “vetted”, as well as their planned use of the property. When repairs have been required I have been notified quickly and solutions quickly rendered. I have enjoyed working with their personnel and look forward to a long term association.
We find the service to be thoughtfully organized. They maintain high standards and are always available. The bookkeeping is excellent and efficient. Only one problem: they are pushing all of us into a higher tax bracket! April 15th may be painful.
Our experience with Paradise Retreats has been great; Theo and the staff are professional and responsive and I feel that my property is in excellent hands.
Thank you and your team for doing a fantastic job keeping my house rented and maintained. I just stayed at the house, and I can attest to what a great job you have done. Thanks for keeping me informed of any improvements and/or replacement items that are needed.