Paradise Retreats offers unsurpassed service to Guests and Owners of the vacation homes we represent. Our properties are beautiful and well-maintained, and have all the amenities you would expect in a luxury home.
We specialize in satisfying the needs of the discriminating customer, who expects the best in service and quality. Each of our properties offers a unique and special experience.
Please contact us with any questions or inquiries.
Theo Kracke - President
Theo Kracke founded Paradise Retreats in 2006. Using the business philosophies of Integrity, Innovation, and Value, Paradise Retreats has grown to become the leader in luxury vacation rental management in Santa Barbara County. Theo has been a resident of Santa Barbara since 1981, when he entered UC Santa Barbara. After graduating with an Honors degree in Business Economics, he founded Techstyles Sportswear in his garage in Goleta. Techstyles became a leader in the resort apparel industry, consistently shipping 80,000+ garments each month to tourist resort destinations around the country. In 2004, Theo sold Techstyles and began exploring new entrepreneurial opportunities.
In 2006, it was obvious to Theo that Santa Barbara needed a vacation rental management company that applied proven business principles to their operations. With the experience gained from his prior business, he built a company that achieves that goal.
Theo has recruited a team of competent professionals in every aspect of property management. From Property Administration, Guest Relations, Property Services, and Accounting, a loyal and hard-working staff are striving to maximize the success of every property. This is achieved while also providing excellent customer service to our valued Guests.
Theo, his wife, and their 2 children aim to enjoy the best that Santa Barbara offers. Whether surfing from his parcel on the Hollister Ranch, regularly hiking the mountain trails of Montecito, exploring the Channel Islands on his boat, or just enjoying downtown activities with the kids, a philosophy of "work to live" permeates Theo's lifestyle.
"I appreciate the beauty, sophistication, and creativity of the Santa Barbara community. Everyone I know is committed to a balanced life of professional work satisfaction, health, and happiness. I strive to create a company which reflects those values."
Linda Sener - Property Administration Manager
Linda has worked for Paradise Retreats since May 2009. Brought on as a part-time office assistant, she quickly found a home working with property owners to assist in the set up of their vacation rentals. Since taking over this role, she has become an expert at helping owners prepare their property for success. She loves the creative aspects of her job as well as the interaction with home owners.
Linda's life outside of the office centers around her family, cooking and writing. She has twin daughters, and a husband with a busy real estate career, which keeps things fun (and crazy at times!).
The favorite part of her job according to Linda?
"I love helping owners transform their private homes into vacation destinations and I am honored to work with an amazing staff of dedicated and hard working people, whom I am blessed to call my friends."
Suzy Dahl - Guest Relations Manager
Suzy has been with Paradise Retreats since June, 2010. With a growing company, Theo found the need to have a full-time manager who could learn quickly and handle a busy office with ease. Suzy was the perfect fit! With her quick wit, kind demeanor, and clever problem solving skills, she is a hard working team player and friendly presence in the office each day.
Suzy loves to play tennis, hike and water ski. She has coached high school tennis and been involved in many fundraising and charitable events. Born and raised in Santa Barbara, Suzy and husband Steve have raised two children, and her dog Zena visits the office now and then!
According to Suzy, "It's rewarding to know I have been integral in helping someone plan a perfect vacation. I am also fortunate to work with a great team of people who are all committed to doing their best."
Nate Nienhuis - Accounting Manager
Originally from Grand Rapids Michigan, Nate graduated with a degree in Business Administration from Azusa Pacific University in May 2012 and immediately came to work for Paradise Retreats.
As the Accounting Manager, Nate understands the importance of detail and loves to continually learn to help improve the company. He is a hard worker with an upbeat and enthusiastic approach to each day. Nate attributes his drive and motivation to his experience as a college athlete.
He loves the city of Santa Barbara, and especially appreciates the beauty of the properties he helps to manage.
In his free time, Nate enjoys spending time with his wife. Together, they share a love of soccer, surfing, and spending time with their families.
When it comes to his job at Paradise Retreats, Nate's greatest satisfaction is when a guest has a "hassle-free" vacation, and departs Santa Barbara feeling happier than when they arrived.
Eric Sanacore - Property Services Manager
Eric moved to Santa Barbara in January of 2013. Having grown up with the bitter cold winters of New York, it did not take much to convince him to move West after a warm and sunny Thanksgiving vacation in 2012.
With a strong customer service background and extensive experience with internet technology, electronics, cable and related services, Eric's position as Paradise Retreats Property Services Manager is a perfect fit.
"I was that little kid that liked to take things apart to see how they worked, and then see if I could make them work even better."
Eric brings an impeccable work ethic to his position, is extremely organized, budget conscious, and is a practical problem solver. At the forefront of communications with guests, property owners, contractors and staff, Eric works diligently to assure all the Paradise Retreats homes live up to the World Class standards the company strives for.
"I understand how a non-working appliance or system at a property can quickly ruin a vacation, so it is always my highest priority to take quick action to solve any issues that arise during our guests' reservations."
Eric engineers and builds salt-water aquariums as a hobby and also enjoys fishing and marine life-spotting on frequent beach walks. Fun fact: Eric holds the distinguished title of "The Youngest Radio Frequency Technician" in history at the age of 18.
Support Team - Property Administration
Anne Rhine - Property Administration Assistant
Anne has been with Paradise Retreats since January 2012. Prior to coming to Paradise Retreats, Anne was an elementary school substitute teacher.
As Property Administration Assistant, Anne is an integral part of the new property set-up process. She enjoys the variety provided by the special needs of each unique home. Anne's attention to detail guarantees that every property meets the standard of quality expected by our valued Guests.
Anne and her husband have lived in Santa Barbara for over 30 years. They have a son and daughter, along with their "furry" kids; a dog and two cats! In her free time, Anne enjoys volunteering, hiking, biking, spending time with family and friends, and enjoying all there is to enjoy in this beautiful area.
The best part about working at Paradise Retreats? According to Anne, "I enjoy helping to set up a property that is going to become a fabulous vacation destination for people from all over the world. In addition, I get to work with a great team of people who work hard and never fail to make me laugh!"
John McWhirter - Property Administration Assistant
With a background in Real Estate & Property Management, and a positive and energetic attitude, John is a perfect fit for the Paradise Retreats' team.
Originally hired as a Property Inspector, it quickly became apparent that John could be an important asset in the office. It has always been John's desire to be a part of a fun and growing company, and it shows with his versatility, and his enthusiasm for his job.
"I can't wait to see what we do next! It's amazing to be part of a team that works really hard, and hungers to be the best at what we do."
John's family has been in the Santa Barbara area for many generations, going back to the early 1900's, and he is proud to call this special area home. John's interests are sports and technology. He is a musician at heart, and has played in bands (and in churches) throughout Santa Barbara County.
"My wife and I love being a part of this community. It is great to share it with so many people from different places all around the world!"
Scott Gibson - Scott Gibson Photography
Scott is a Santa Barbara based photographer specializing in real estate, portraits, and a wide variety of corporate and commercial projects. He has the #1 postcard company in the area, and his work is proudly displayed on scenic postcards racks throughout Santa Barbara County.
With 22 years of photographic experience, Scott enjoys sharing his wealth of information. He has branched out into teaching workshops for photographers who want to diversify their range of professional photography services.
Over the years, Scott has become a valuable member of the Paradise Retreats team, and his photographs fill the web pages of the Paradise Retreats website. His signature style offers a unique and beautiful visual presentation that has contributed to the great marketing success of Paradise Retreats.
"Working with Paradise Retreats for the past 8 years has been a lot of fun. It is so gratifying to complete a photo shoot at these fabulous locations, and then be able to take a few minutes to relish in the beauty of where are live and work. It's awesome!"
Sheri Mize - Interior Designer and Stager, Sheri Mize Designs
Sheri and her team have been styling and staging Paradise Retreats' properties since 2007. She enhances the appeal of each property with her impeccable style and an attention to detail. Sheri's talent for creating comfortable, harmonious and beautiful spaces perfectly compliments our approach to providing a world class vacation experience to our guests.
Sheri has a background in fashion and merchandising, and a degree in Interior and Exterior Design. A native of Southern California, she has had the pleasure of calling Santa Barbara her home for the last 33 years.
Sheri feels blessed to be working alongside the wonderful team at Paradise Retreats. "It's a joy to work with such a wonderful, supportive and respectful crew. Despite the long hours spent getting just the right shot, each project ends with gratitude and hugs."
Jane Harper has been Sheri's Lead Assistant for 2 years. She has a background in Business Administration and Customer Service as well as the experience of years of international travel. "I never take living in Santa Barbara for granted. To also be surrounded in my work by wonderful people is a gift."
Support Team - Guest Relations
Tera Neumann - Assistant Guest Relations Manager
Tera has been a proud member of the Paradise Retreats team since March 2013. With a degree in Communication and Public Relations, she began her career in the hotel industry, working in Marketing, Events, and Guest Relations.
Born and raised in Wisconsin, Tera decided one day that it was time for a change. She packed up her car, and drove across the country to the gorgeous city of Santa Barbara. Although she misses her family dearly, she is proud to now call Santa Barbara home. Tera enjoys spending time outdoors and going to the beach with her wife. They both love writing and are currently working on individual pieces of fiction.
"I find such fulfillment in living in Santa Barbara - a thriving, charming, magical city, with an incredible variety of arts and cuisine."
As the Assistant Guest Relations Manager with Paradise Retreats, she is a perfect fit for this high energy, fast moving company. She is thorough and relaxed in the face of competing priorities. She also understands the importance of innovation, which makes it easy for her to implement systems that make her department more efficient and accurate. Most importantly,Tera knows the importance of building relationships and understanding guests' wants and needs.
"Every time I help a guest, or work on ways to make our company better, I am excited to know my effort is making a difference in every guest's stay at a Paradise Retreats' vacation rental."
Jacqueline Donnelly - Guest Relations
Jacqueline joined the Paradise Retreats team in Spring 2013. "Jax", as she is known by friends and family, is enthusiastic and hard-working, and is adaptable to many roles in the company. She is always willing to do whatever is needed to keep guests happy, and the business running smoothly.
Jacqueline grew up in Oxford, England, where she still frequently visits friends and family. She has traveled extensively and knows the importance of finding that perfect haven in a busy world. Eventually arriving in California, she became an important part of the crew of an 80 ft. vintage schooner; sailing from the Channel Islands, CA to Baja, Mexico for 7 years.
"Being miles from land in a small space with complete strangers for days at a time taught me to expect the unexpected, and to be a creative problem solver. When I became a mother, my skills were honed even further!"
Jax has also been a Merchandising Manager. In this role she traveled to Bali to meet craftsmen, visit studios and purchase exotic furnishings for the showroom. "I have learned to appreciate the stunning pieces of exotic art in some of the beautiful homes managed by Paradise Retreats, which makes me feel as if I have come full-circle."
"I am exactly where I am supposed to be today. I enjoy being part of the wonderful team at Paradise Retreats, and especially love introducing people to the beauty and serenity of Santa Barbara."
Anne Bohnett - Guest Relations
Anne has been with Paradise Retreats since June 2014.
In 2013 Anne graduated from San Diego State with a degree in Psychology. She then moved back to Santa Barbara seeking a career with a growing company.
As a Santa Barbara native, she comes from a large family with strong historical roots in the area. Her great-grandfather used to be the Mayor! She has worked in, and managed, her family's busy local restaurant for many years.
Anne's first introduction to Paradise Retreats was as a Property Inspector. It quickly became clear that her keen customer service skills, and attention to detail, were well-suited for her current position in the Guest Relations department.
When not working, Anne loves to travel, hike, and enjoy the outdoors and sunshine in her beloved hometown.
"Santa Barbara is near and dear to my heart, and I am proud to be a part of this great company in Paradise."
Jean Sargeant - Reservation Specialist
Jean has been working with Paradise Retreats since 2006, and has played an integral part in building Paradise Retreats to what it is today.
Jean presently works as an off-site Reservation Specialist, which she enjoys very much. With prior careers in Interior Design and Real Estate, Jean understands fine quality and the importance of impeccable service. Her strong work ethic makes her a valuable part of the Paradise Retreat team. Jean's effectiveness is based on her kind demeanor, which she successfully combines with "no-nonsense" business skills.
While at home in Palm Springs, Jean enjoys hiking, golf, music and theater performances. She and her husband participate in the many wonderful cultural and artistic events in their community.
In Jean's words, "It is with a feeling of great pride and pleasure that I have the opportunity to work with the professional staff of Paradise Retreats. I am happy to be an integral part of the growth of this truly "World Class" company."
Sandi Arehart - Reservation Specialist
Sandi Arehart is a dedicated and valued member of the Paradise Retreats staff as an off-site Reservation Specialist. She has been with Paradise since 2006 and recalls the company was managing only five properties at the time, but had a very bright future.
Prior to taking on her role at Paradise Retreats, Sandi had worked in the hotel industry for 20 years. She brings an amazing depth of knowledge to the vacation rental business, and her work ethic is exemplary. She is dedicated, knowledgeable and her loyalty to guests, staff and the success of Paradise Retreats is unending.
In Sandi's words, "The best part of my job is helping people find their perfect vacation. This business has exploded in the years I've been involved and it's great to help create memorable vacation experiences for our guests. The Paradise Retreats staff is a true ‘dream team,' and are my 2nd family."
It is clear that Sandi loves what she does, but it still is her family that means the most to her. With adorable grandchildren at the center of a very special family, she feels blessed to have it all.
Carol Broderick - Reservation Specialist
Carol has worked for Paradise Retreats since February 2011. Born and educated in England, she now resides in Northern California. Carol worked previously in the advertising industry, and now enjoys her current position working remotely as one of the off-site Reservation Specialists; answering inquiries and booking reservations.
Carol and her husband Matt have raised two daughters who are attending college in San Francisco. In her off-duty hours, Carol enjoys a live comedy show, planning her next trip, curling up with a good book, and working in her beloved garden. Carol, or "CG" as her friends and co-workers know her, is blessed with a great sense of humor and quick wit.
"Paradise Retreats is a great fit for me as I love people, beautiful homes and the Santa Barbara area."
Carol has been a great asset to Paradise Retreats as a trustworthy, enthusiastic and dedicated team member to have on the front lines, assisting guests with their vacation plans. She is a true team player when it comes to her responsibilities with Paradise Retreats and enjoys working closely with other staff to get the job done!
Julie Holt - Reservation Specialist
Julie has worked as an off-site Reservation Specialist for Paradise Retreats since June of 2014. Born and raised in New Jersey, it was her love of nature and adventure that sparked her to move to Honolulu, Hawaii in 2009.
Julie's career has spanned the field of Hospitality. She has experience in Front Office Management, Human Resources, Billing, and has even lived and worked aboard a cruise ship!
These varied positions have given Julie the experience necessary to understand Guests' needs, and the confidence to solve any challenge. Her attention to detail, and enthusiasm for her job, ensure a great experience for every guest.
Julie spends her personal time enjoying standup paddleboarding, kayaking, scuba diving, swimming, fishing, and anything that involves the ocean! As an avid camper, she and her husband make frequent visits to the outer Hawaiian islands to camp and explore. Julie also enjoys creating custom jewelry.
"My favorite part of working for Paradise Retreats is the opportunity to be a part of someone's excitement for their upcoming travels. The process of finding the perfect home for their family and friends is not only fun for the Guest, but for me as well!"
Support Team - Property Services
Edwin Jack "EJ" Markiewicz - Property Services Assistant Manager
Known to his friends and associates as "EJ", Edwin has been with Paradise Retreats since June 2014.
As Property Services Assistant Manager, he has easily adapted to his role in this fast-paced department. EJ has become a valuable part of the team, with an excellent work ethic and a desire to grow and learn as the company expands.
His experience as a Facilities Manager at a local solar company, and with a hospitality background from The Golf and Racquet Country Club at Eastpointe in Florida, EJ brings together two key elements of success in Property Services: the timely resolution of property issues, and a strong commitment to customer service.
"Upholding the 'World Class' standards to which Paradise Retreats strives is something I am truly passionate about. Together with a strong and supportive team, I am able to provide the best possible service to our Guests and our Property Owners."
EJ cares about his community, and has volunteered for events on Montecito Beautification Day and for the American Heart Association. In his spare time, his activities revolve around his love of football and nearly all other sports. As a very proud native of Philadelphia, EJ admits, "I can also make a pretty mean Philly Cheesesteak sandwich!"
Support Team - Accounting
Tammy Underwood - Accounting Assistant
Tammy has been with Paradise Retreats since September 2012 and started as a Property Inspector. With a strong background in Human Resources and Pension Administration, it was clear that her talents could be utilized more fully in the Accounting department, and she shortly became the Accounting Assistant in April 2013.
Tammy has lived in Santa Barbara for 29 years, has two college age daughters, and two adorable dogs! She enjoys traveling with her family, reading, gardening, and enjoying all that Santa Barbara has to offer.
"I love a challenge, and working at Paradise Retreats offers that and more. Everyone works together to create great experiences for our guests and owners, and the work environment keeps me laughing and smiling!"